Help Centre and Support

We have set up a Help Centre where clients will find useful information regarding LG Hub.

Help Desk Support

We also provide Help Desk Support to hub administrators at any time.

To get support clients can either go to "Activities" in the Help Centre and enter their request, or email us or call us Monday to Friday from 8 AM to 6 PM Eastern Australian time.

Our ticketing service will automatically record requests and send an immediate response with a unique reference number. We will then follow up within three business hours.

Clients can track progress on any Help Desk Support ticket by going to “Activities" in the Help Centre.